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FAQ

Frequently Asked Questions

Here are some responses to questions I usually get asked, I hope you find the answer you are looking for, if not, feel free to write to me eddie@illistratica.com

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Do you screen print on T-shirts?
No, I am not a screen printer, I only create the artwork that goes on it.

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Once I pay, does the design belong to me?
Yes, once final payment is sent, all rights to the design belong to you.

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How can I pay for a design?
I accept PayPal, the fastest method.

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Once I agree to a quote, what happens?
I work on a first come, first serve basis, so once I receive prepayment, you would get on my list.

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How much is prepayment?
I ask for half of quote as a prepayment to get on my list before any work is started.

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Why do you ask for a prepayment?
This provides commitment on both parties to the project, a form of protection for me.

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What info do you need to get started?
I need to know the subject matter (what it's about) and the style (cartoon, realistic, vintage)

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If I want more than one design do I get a better price?
Yes, if you want more than one design I could give you a deal, but you would have to send prepayment for all the designs in one shot.

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How long does it take for you to send a completed artwork?
It all depends on how busy I am, I'm usually pretty fast.

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Are the designs you create original?
Yes, all designs are original, no clip art.

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Can I see a sketch first?
Yes, if the design requires a sketch like an illustration or cartoon, I will send a pencil sketch for approval before moving onto final art.

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Can I make changes to a design?
All changes must be made at the sketch stage. Making changes to final art is always difficult and time consuming. If it is a minor change or font change, it should be no problem.

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Will you ever ask for more money?
No, once final payment is sent, the design belongs to you. You could print as many t-shirts as you like.

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Are the designs ready for screen printing?
All t-shirt designs are created for screen printing, they will be vector art created in Adobe Illustrator. I could send a separation file if you need one.

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What is a separation file?
A separation file is the artwork brought up to actual size with title, color names and registration marks added.

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What happens with a separation file?
A separation file can be outputted from adobe Illustrator on vellum paper using a postscript black and white printer. These vellum papers are given to a screen printer.

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Can I send you a sketch for an idea I have?
Yes, you could send a sketch for an idea you have, I will do my best to deliver the design you are looking for.

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Do you do Photoshop airbrush designs?
I could do it, but it is very time consuming and I can not guarantee the screen printing result, so prefer not to do it at the moment.

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What kind of file do you send?
I send a jpeg for approval, once approved and final payment is sent, I will be sending an Adobe Illustrator file.

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If I don't like the artwork can I get my money back?
This rarely happens to me, I will refund your money at the sketch stage, once final art is sent it is a little more difficult since I put the time in to create the design. I usually have satisfied customers, so don't worry.

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Do you have any completed T-shirt designs for sale?
Yes, please checkout the SHOP page.

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Can I talk to you on the telephone?
Yes, call me at the phone number on the contact page or below, I usually answer, I'm on Eastern Standard time in North America.

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